Do I Need To Have An Account To Order?
No, you can also place an order as a guest. But, there are some perks if you have an account with us:
- Quick checkout process
- Easily view your order status and order history
- Receive weekly updates detailing our new releases and special promotions
What If I Forgot My Password?
On the login page, click “Lost password?” and you’ll be redirected to a page where you can create a new password.
Are There Exchange Rates?
All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.
How Can I Pay For My Order?
ABXInk accept all major credit cards (VISA, Mastercard, AMEX, Discover), and PayPal payments. We do not accept personal checks, money orders, direct bank transfers or debit card payments (debit cards with VISA or MasterCard logo may be used).
How Do I Modify Or Cancel My Order?
Please contact us as soon as possible if you need to modify or cancel your order. Make sure to provide your order number and the modification you would like to make and we’ll confirm once the modification has been made.
Please note that any orders that have already been packed or shipped cannot be modified or cancelled.
When Will My Order Arrive?
You can check estimated delivery times on our Delivery & Shipping page. Simply select your delivery country from the drop-down menu and you will see all estimated delivery times and costs for your selected country.
You can also view your order status by either logging in to your account or entering your order number and email address. If your order is “In Process,” your order has been received and is being processed by our warehouse. After it is processed, the order status will change to “Shipped.” Once the order has shipped, we will email your tracking information.
How Do I Track My Order?
We will email your tracking information as soon as your order has shipped. You can track your shipment on the courier’s website:
Promotions and discounts may not be applied to sale items unless stated otherwise. Sale items do not apply to the order total for any promotions.
What Do I Do If I Have Missing Items In My Order?
Sometimes we send orders in separate shipments. Please check your order status to see if any of your items have shipped separately. If something is still missing, please contact us immediately.
Do I need to pay for duty/tax fees?
The prices listed on our site include all duty/tax fees, so you won’t be charged any additional fees once your order is delivered. If for some reason you’re charged additional fees, please let us know through our contact us and we’ll look into it for you.
Will I Be Charged With Customs And Taxes?
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.
Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. For further details of charges, please contact your local customs office.
Is My Order Eligible For Free Shipping?
Free shipping can be applied to orders that meet the minimum amount required, excluding discounted, sale, oversized/overweight, marketplace and print products. Your order will be shipped using economy packaging. Shipping
- I just placed an order. How long before it will be shipped?Often times, if you order in the morning, we can ship your package later that day. However, if you order in the afternoon or evening, we won’t be able to ship until the following day. From time to time there will be exceptions, but we do our best to ship all orders as quickly as possible.
In the case of your order is being billed and shipped to separate addresses, we’ll need 1-2 business days for processing before the order can be shipped. Please keep this in mind when selecting your delivery time frame.
We do not ship or deliver packages on Saturday and Sunday. Weekend orders, including Friday afternoon and evening, will be processed on Monday.
- I already placed an order with Abxclothing.com Can I change something?We ship all orders as quickly as possible, so we are not always able to make changes to an order after it is placed. However, you are welcome to contact us, and if we are able to assist you we will certainly do so.
- How do I cancel my Abxclothing.com order?We ship all orders as quickly as possible, so we are not always able to cancel an order after it is placed. However, you are welcome to contact us, and if we are able to assist you we will certainly do so.
- Which payment options does Abxclothing.com accept?We accept credit cards, debit cards, and PayPal. Unfortunately at this time we will Not be accepting personal checks or money orders. In the event that this changes, we will notify all email subscribers.
- Which credit cards and debit cards can I use?
- Abxclothing.com accepts the following credit cards. Visa, MasterCard, American Express, and Discover. Debit cards are also accepted as long as they have a Visa or MasterCard logo.
- Does Abxclothing.com accept checks?We’re sorry, but we do not accept personal checks.
- What is PayPal?PayPal is a free service which allows you to send money as easily as sending an email. If you’d like to learn more about PayPal, or sign up for an account, please visit www.PayPal.com to get started. Or, if you already have a PayPal account, you’re ready to place an order using our online checkout.
- Does Abxclothing.com offer C.O.D. (Cash on Delivery)?Sorry, but C.O.D. is not a payment option with Abxclothing.com. All orders must be paid in full before your package will be mailed out.
- Can I save the items in my shopping cart and buy them later?Sorry, but at Abxclothing.com all items are sold on a first-come, first-served basis. This means that the items you have in your shopping cart today may not be available at a later date. The only way to reserve those items is to complete your order as soon as possible.
- Why does Abxclothing.com ask for my email address? Will I get spam emails after I give it to you?Providing us with your email address means we can send you two very important emails: one is a copy of the order that you place with us, and the other is a notification that your package has been shipped. We may also use email if it is necessary to contact you regarding your order. We will not send you spam emails, and we will not give your email address to anyone else.
- How can I find out about Abxclothing.com promotions?We recommend that you sign up for our email mailing list. Once you sign up, we’ll email you on a regular basis with the latest Abxclothing.com news, specials, and promotions. Our service representatives cannot give out promotions over the phone.
- How do I enter in the promo code?AnswerClick the promo code link you see in the example on the right. Enter the promo code, and click “Apply”.
(have return page already just make a link)
- What is your complete returns policy? ABXInk Clothing will accept returns and exchanges for items purchased from ABXClothing.com based on the following requirements. All returns or exchanges must contain the original labels and/or tags and items must not be worn or washed. ABXInk will not accept a return or exchange if requested more than 30 days after the original purchase. Exchanges may be made for items of equal or lesser value. All returns will be credited to the original form of payment. The original cost of shipping is nonrefundable.
- Click here to view our returns policy.
- Did Abxclothing.com receive my return package yet?We will send you an email at the time your return package is processed.
- How can I do an exchange? All packages mailed to our Returns Department will be processed as refunds. If you need an exchange, we recommend that you mail back your item for a refund, then place a new order with us at any time.
- If I need to return an item, do I have to pay the postage? Yes, if you mail an item back to us, you will be responsible for the return postage. We recommend that you add tracking and insurance for your own protection.
- Are any items non–returnable? Most of our items can be returned, including Sale and Clearance merchandise. However, personal items such as makeup, swimwear, Bottons/Badges, and Stickers CANNOT be returned. Please email us to make sure the item you want to exchange is Not a Personal item.
Please note that items cannot be returned after 30 days. Your return merchandise must be unwashed and unworn with the store tags still attached. if not done by are policy we will return the item to you.
- Will there be sales tax added to my order?We are required by law to charge sales tax on orders shipped to New York, New Jersey and California. Since we are California based and operated we will charge standard rate fees.
- Sales tax on all purchases.
Does Abxclothing.com ship to APO/FPO addresses? Yes, military customers are able to shop through the US customer checkout. APO/FPO packages are shipped via UPS Standard delivery rates will apply.
- Are there more sizes available than what’s shown on the website? Sorry, but the sizes you see on the website are all that we have available. Our customer service representatives do not have access to anything different than what you see online.
- I’m looking for an item that’s not on your website. Can I special order it through Abxclothing.com?Sorry, but ABXClothing is not able to do special orders. What you see on the website is everything that we have available. If you are looking to make a shirt than visit our DesignLab Site ABXInk.com
- Can I search for items that are available in my size?Yes, our Search tool lets you search by size, brand name, color, or any combination of these.
- Can I buy wholesale or in bulk from Abxclothing.com?Sorry, but Abxclothing.com is a retail store, so we do not sell wholesale. You are welcome to place a large order with us threw our DesignLab Site ABXInk.com, but you will pay the prices that you see on the ABXInk.com website. Please visit our Sale areas of the website for items that are already marked